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  1. MDHearing
  2. I recently received my hearing aids. How do I get started?

I recently received my hearing aids. How do I get started?

Information on Wearing Hearing Aids

  • How do I put the hearing aid on/in my ear? How do I remove it?
  • What if my hearing aid doesn’t fit my ear well?
  • What type of tip is on my MDHearing hearing aid?
  • Can I wear a nasal cannula (oxygen) with a hearing aid?
  • Can I wear eyeglasses with a hearing aid?
  • Which tip should I wear?

Information on Charging and Batteries

  • How do I charge the VOLT MAX (2nd generation)?
  • How do I charge the NEO XS and NEO XS PRO?
  • How do I charge the NEO?
  • How do I charge the AIR (3rd generation)?
  • How do I charge the VOLT and VOLT+?
  • How do I charge the VOLT MAX?
See all 12 articles

Information on Programs and Volume

  • Do in-the-ear (ITE) hearing aids reduce background noise?
  • How do I change the volume and program settings on the NEO XS PRO?
  • How do I change the volume and program settings on the NEO XS?
  • How do I change the volume and program settings on the AIR (3rd generation)?
  • How do I change the volume on the NEO?
  • Which program should I use with my NEO XS PRO?
See all 8 articles

Information on the MDHearing App

  • Why am I unable to personalize my VOLT MAX (2nd generation) hearing aids?
  • How do I download the MDHearing app?
  • How does the Secure Sign-in Link work?
  • How do I connect my hearing aid to the MDHearing app?
  • Is my device compatible with the MDHearing app?
  • Does my MDHearing hearing aid have an app or work with Bluetooth?
See all 9 articles
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