In this article, we'll discuss:
How to Change the Volume
To change the volume, simply push the button quickly and release it.
Volume Increments
- A single high-pitched beep indicates each step.
- A series of 3 beeps indicates when minimum and maximum volume is reached.
There are 9 volume settings with 3dB of change with each step. The volume starts on step 3 (9 dB) and can increase 6 steps to approximately 27dB. Then the volume returns to step 1 (3 dB) and starts increasing again.
Gradually adjust the volume until you reach a comfortable level where you can hear sounds clearly without discomfort or distortion.
When the aid is turned off and back on, it will delay 5 seconds before providing any sound. Then it will fade increasingly for 3 seconds into the last volume setting used.
How to Change the Program
To change the program, press and hold the button for 3 seconds and release. The number of low-pitched beeps will indicate which program you are on. One beep for program 1, two beeps for program 2, etc.
When the aid is turned off and back on, it will delay 5 seconds before providing any sound. Then it will fade increasingly for 3 seconds into the last program setting used.
How to Turn the NEO XS On/Off
The hearing aid will automatically turn off when placed in the charger, and turn on when you remove it from the charger.
When the aid is turned off and back on, it will delay 5 seconds before providing any sound. Then it will fade increasingly for 3 seconds into the last volume and program settings used.
Looking for more resources?
- View the NEO XS User Manual
- How do I charge the NEO XS?
- How do I put the NEO XS in my ear? How do I take it out?
- How do I clean and care for my hearing aids?
- How do I change the dome?