I’m having some difficulty with my hearing aids. What should I do?

Troubleshooting Information

• How do I adjust to the sound of my own voice?
• Why is the sound distorted or intermittent?
• Why does my hearing aid have a weak sound or no sound at all?
• Why does my hearing aid make a whistling sound?
• Why is my VOLT MAX not holding a charge?

Troubleshooting the MDHearing App

• Why isn't the MDHearing app connecting to my hearing aid?
• How do I reset my hearing aid to the default profile settings with MDHearing app?
• Why am I unable to personalize my VOLT MAX (2nd generation) hearing aids?
• How does "Find My Device" work in the MDHearing app?
• How do I reset my MDHearing app password?
• How do I deactivate my MDHearing app account?

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Repair Information

• Can my hearing aid be repaired after the warranty expires?