Your MDHearing app account can be easily deactivated in just a few steps.
- Navigate to the "Settings" tab at the bottom of the screen.
- Tap "User" under "Account Information".
- Click "Deactivate Account" at the bottom of the screen.
- Confirm your account deactivation by clicking "Deactivate Account" again. This will be accompanied by the following text:
"By submitting this account deletion request, you are acknowledging that your MDHearing account will no longer be accessible. This means that you will not be able to use the following features and services:
1. MDHearing mobile app sign-in
2. MDHearing customer portal sign-in
3. Customized gain settings based on your hearing loss
4. App controlled hearing aid features (e.g. directionality, noise reduction, & volume)
5. Remote assistance requests
Your email, phone number, and address will also be unsubscribed from marketing communications.
Protected health information (PHI) that has been collected in order to service your hearing healthcare needs, will be retained in accordance with applicable legal requirements governing health records."