Does MDHearing offer a Protection Plan? – MDHearing

Yes, MDHearing offers a Protection Plan and Care Plans that cover accidental damage and loss.

In this article, we'll discuss:

The Protection Plan
What does MDHearing do?
What isn't covered?
Can I cancel the subscription?
How do I get service?

MDHearing Protection Plan

With the MDHearing Protection Plan, your hearing aids are protected against ALL defects, malfunctions, and accidental damage—such as water damage, pet damage, stepping on the device, etc—so you won’t have to worry if your hearing aids get mistaken for a chew toy, sucked up by the vacuum cleaner, or even take unexpected spin through the washing machine. We've got you covered.

The Protection Plan also covers loss, with one loss replacement per year at a $50 fee. For additional loss coverage, check out our Care Plans.

Click here to shop Protection.

Frequently Asked Questions

What does MDHearing do?

We will repair or replace any damaged, defective, or malfunctioning part, or send you a brand new device at no charge.

What isn't covered by the Protection Plan?

The MDHearing Protection Plan does not cover accessories (e.g. tips, tubing, domes, wax guards) or unauthorized repairs (e.g. attempts to repair the device yourself or by other dispensers).

Can I cancel the subscription at any time?

Yes, your coverage lasts until the subscription is canceled. To cancel your subscription, please contact customer support.

How do I get service?

If something goes wrong with your device, please contact customer support to activate our return/replacement process before sending the devices back to us. This is essential for proper processing and efficiency.

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