Check your refund status here. Most customers receive their refund within 14 days after the return is delivered to our Returns Facility. We recommend that you keep your tracking information for proof of delivery, which will help provide an accurate timeline for receiving a refund.
Once we receive your hearing aids, we will initiate the refund with your bank or credit card provider within 7-10 days. Please allow a few days for your credit card company to fully process the refund and to credit your account. You may want to check your online banking for the most up-to-date information.
If you have not received your refund, first check your tracking information to verify that the shipment was delivered. If it was delivered, then you should contact your bank or credit card provider for an update.