If the sound from your hearing aid is weak or there is no sound at all, try these troubleshooting tips:
- Make sure the hearing aid is on.
- Reposition the hearing aid tubing and tip in your ear canal.
- Trapped moisture may be clogging the hearing aid and distorting the sound. Consider using a hearing aid dehumidifier overnight and try again.
- Remove tubing from the hearing aid body and turn the volume up to maximum. If it whistles, your hearing aid is working and wax or debris may be blocking the sound.
- Check the tubing for debris, ear wax, or signs of wear. Clean the tubing, tip, and ear canal. Replace the tubing and tip if they appear worn.
- Lower the volume.
For rechargeable models:
- Make sure the hearing aid is charged. If unsure, turn the hearing aid off and charge until blue light turns green and turn the hearing aid back on.
For non-rechargeable models:
- Make sure the battery is inserted correctly and the battery compartment is close all the way.
- Make sure battery is fresh. If there is any doubt, replace the battery with a new one (after removing the adhesive tab, let the new battery stand for 1 full minute before inserting into aid so it fully charges).
- Check the battery contacts to be sure they are not corroded.