Once an order has been processed by our shipping team, we are unable to accommodate cancellations or changes to the order. Typically orders are processed within 24 to 48 hours, but can be processed as quickly as one hour. We recommend you review your order details carefully before placing your order to ensure accuracy.
MDHearing has a handy tool that allows you to track your order and shipping status. This tool can tell you if your order has been assigned a tracking number. If it has, this is an indication that your order has been processed and cannot be canceled or changed. We apologize for any inconvenience. Track the status of your order here.
If your order has NOT been processed and you would like to cancel or make changes, your best option is to call our customer support team.