To help you get the most from your NEO, we’ve created a collection of easy-to-follow video tutorials. Whether you’re setting up your hearing aid for the first time, learning how to clean it, or troubleshooting, our step-by-step guides are here to support you every step of the way.
In this article, you'll find videos for:
- How to insert the NEO in your ear
- How to charge the NEO
- How to clean the NEO
- How to change the domes
- How to change the wax guard
- How to open the wax guard tool kit
- Troubleshooting: The whistle test for ITE hearing aids
How to insert the NEO in your ear
How to charge the NEO
How to clean the NEO
How to change the domes
How to change the wax guards
How to open the wax guard tool kit