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  1. MDHearing
  2. I recently received my hearing aids. How do I get started?

I recently received my hearing aids. How do I get started?

Information on Wearing Hearing Aids

  • How do I put the hearing aid on my ear?
  • How do I put the NEO in my ear? How do I take it out?
  • What type of tip is on my MDHearingAid?
  • Which tip should I wear?
  • What if my hearing aid doesn’t fit my ear well?
  • Can I wear a nasal cannula (or oxygen tubing) with a hearing aid?
See all 7 articles

Information on Batteries and Recharging

  • How do I charge the AIR (3rd generation)?
  • How do I charge the NEO?
  • Can I replace a rechargeable battery?
  • What is the lifespan of the rechargeable battery?
  • How do I charge the VOLT MAX?
  • How do I charge the VOLT and VOLT+?
See all 9 articles

Information on Programs and Volume

  • How do I change the settings on the AIR (3rd generation)?
  • Does the NEO reduce background noise?
  • How do I change the volume on the NEO?
  • Which program should I use with my VOLT MAX?
  • How to use the telephone

Information on the MDHearing App

  • How do I download the MDHearing app?
  • How does the Secure Sign-in Link work?
  • How do I reset my MDHearing app password?
  • How do I connect my hearing aid to the MDHearing app?
  • Why isn't the MDHearing app connecting to my hearing aid?
  • Is the MDHearing app able to stream music/TV to the hearing aid?
See all 14 articles
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