Charging your hearing aids is easy and convenient. You can plug in the charger while you sleep, power your device overnight, and wake up ready to enjoy another day of crystal-clear hearing.
In this article, we'll discuss:
How to Charge the NEO XS
- Plug the charging case into a standard outlet. The middle light (LED3) will turn blue to indicate charging and green to indicate fully charged.
- Drop the hearing aids in the charger with the removal string in the well. The left hearing aid should be placed in the left side of the charger, and the right hearing aid in the right side. Keep the removal string as straight as possible to ensure the hearing aids get a solid contact in the charging base.
- The left light (LED1) and/or right light (LED2) will turn blue to indicate the hearing aid is charging, and green to indicate fully charged. Close lid to avoid power loss during charging.
Charging Case LEDs
The charging case has three LED lights indicating the charging status of the hearing aids and charging case.
When the charging case is plugged into an outlet, the LED lights will remain solid blue to indicate charging, or solid green to indicate fully charged.
When the charging case is removed from the outlet and the lid is opened or closed, the LED lights will turn on for 15 seconds to indicate charging status and then turn off.
NEO XS Charging Case LEDS
It takes approximately 2 hours to fully charge the NEO XS. Once the battery is full, a sensor stops the charging process so there is no risk of battery degeneration if the NEO XS is left on the charger.
On average, a full charge lasts approximately 18 hours.
The charging case can charge the NEO XS up to six (6) times without being plugged in. It takes approximately 2 hours to fully charge the case.
Low Battery Warnings
A series of 3 beeps from the hearing aids indicates low hearing aid battery. This will repeat every minute until the battery fully runs out.
When the charging case has low power, the middle light (LED3) will flash blue for 15 seconds when the lid is opened or closed.